Operations

• Lead payment, billing and invoicing strategy and associated initiatives to enable new Seller services and monetization of existing services on Marketplace platform.
• Manage and spearhead advancements in our billing strategy and payment mechanisms not just limited to ACH, Credit card but also innovative solutions catering to International segments.
• Create and execute a detailed roadmap of associated Billing solutions/ tools and optimize the Recovery ladder in working with product, technology and operations teams.
• Partner closely with Business teams and help customize payment solutions according to the program needs at the same time reduce associated payment costs and bad debt.
• Build appropriate risk verification processes with the monetization tools and leverage financial instruments to improve platform trust and reduce risk for participating programs.
• Ensure close collaboration with Account management, Seller Services, Marketing and Operations to drive acceptance of new products and services with Sellers. Build key measurements and a test/iterate philosophy to improve results.

Senior Manager, Technology Operations – Payments Monetization

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Senior Manager, Technology Operations