Solutions Engineer

• Reimagine Advertising Workflows: Redesign and streamline key ad platform processes, including order management systems, to improve scalability, automation, and efficiency.
• Drive AI Agent Adoption: Lead the implementation and expansion of key agents to accelerate workflows. Identify impactful use cases, define business requirements, and ensure measurable improvements in operational efficiency and partner experience.
• Build Cross-Functional Alignment: Partner with Product, Engineering, Media Activation, Sales, Yield, and Trafficking teams to align business and technical priorities. Translate business challenges into actionable technology solutions and ensure alignment across all stakeholders.
• Champion Process Modernization: Design, test, and scale best-in-class automation and workflow tools that accelerate MAP operations and enhance delivery quality.
• Establish Scalable Best Practices: Create and maintain standardized processes, automation playbooks, and process documentation to ensure repeatability and operational consistency.
• Influence Through Innovation: Engage senior leaders to shape MAP’s 3-year technology needs for MAP. Advocate for first-in-class tools and approaches that position Sam’s Club as a leader in retail media innovation.
• Create Memorable Member Experiences: Collaborate with cross-functional teams to ensure that innovations are grounded in creating meaningful, measurable experiences for Sam’s Club members and advertisers.

Senior Manager, Solutions Engineering – Process Innovation

Manager, Solutions Engineering – Process Automation