Operations

• The Manager, RCM – Reporting & Oversight is responsible for managing the end-to-end reporting and analytics function for the Revenue Cycle Management (RCM) team.
• Lead the end-to-end reporting process for the Revenue Cycle Management (RCM) function, from data extraction and transformation to visualization and delivery.
• Build and maintain dashboards, scorecards, and reports that provide visibility into monthly KPIs such as billing accuracy, dispute trends, collections performance, and revenue variance.
• Partner with Finance to support month-end close, revenue recognition, and variance analysis activities.
• Deliver actionable insights that inform business decisions, process improvements, and resource prioritization.
• Ensure accurate reconciliation between billable revenue and recognized revenue, escalating material discrepancies to Finance.
• Monitor adherence to SLAs and operational KPIs across functional teams.

Manager, Billing Operations – Reporting & Oversight

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