Vultr

Junior Network Operations Engineer

Vultr

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $55,000 - $65,000 per year

Job Level

Junior

Tech Stack

AnsibleCloudLinuxPython

About the role

  • Work directly with customers through tickets to onboard BYO-BGP customers, troubleshoot performance issues related to availability, reachability, latency, and jitter as well as cloud native VPC networks.
  • Research network events to identify potentially contributing technical debt, architecture issues, or process problems and take ownership of driving end to end improvements across the platforms.
  • Compose, review and test procedure documentation which provides for scheduled maintenance that eliminates customer impact and improves the overall customer experience.
  • Work with internal teams to ensure that network issues including automation are resolved quickly.
  • Troubleshoot issues to identify issues at any layer of the OSI Model.

Requirements

  • Experience with network operations troubleshooting, planning and deployment of network changes.
  • A minimum of 1-2 years of experience with BGP based networks, including comprehensive experience with Internet scale routing tables, IRR’s, RIR’s, RPKI, routing policies, peering policies and architectures.
  • Understanding of technologies and protocols such as VxLAN, EVPN.
  • Basic Linux administration experience (Debian is preferred), including understanding of Linux Kernel routes, iptables, nftables, ebtables, ipset, and network routing suites such as FRR and Bird (preferred).
  • Understanding of networking in the cloud including VPC’s, NFV, Direct Connect, and IPsec.
  • Skilled with documenting the troubleshooting processes for repetitive tasks.
  • Proactive approach to detecting network issues before they become a larger problem.
  • Knowledge of building scripts/tools to automate repeatable network changes and to gather network health data is preferred.
  • Experience opening and following up tickets with vendors and transit providers.
  • Scripting in Python and knowledge of Ansible playbooks is a plus.
  • Understanding of 1 or more vendors and operating systems such as Juniper, Cisco, Brocade, Cumulus, and SONiC.
  • Certifications such as CCNA, JNCIA are highly preferred.
  • Flexible schedule to meet scheduled Maintenance requirements, which may include weekends and holidays.
  • Constant is hiring for a highly skilled candidate to meet our 24x7x365 operational requirements.
Benefits
  • 100% company-paid insurance premiums for employee medical, dental and vision plans.
  • 401(k) plan that matches 100% up to 4%, with immediate vesting
  • Professional Development Reimbursement of $2,500 each year
  • 11 Holidays + Paid Time Off Accrual + Rollover Plan
  • Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year
  • $500 stipend for remote office setup in first year + $400 each following year
  • Internet reimbursement up to $75 per month
  • Gym membership reimbursement up to $50 per month
  • Company paid Wellable subscription

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
network operations troubleshootingBGPVxLANEVPNLinux administrationiptablesnftablesFRRBirdscripting in Python
Soft skills
proactive approachownershipdocumentation skillstroubleshootingcustomer experience improvement
Certifications
CCNAJNCIA