Support Engineer

• Monitoring of product performance and quality of in use Audi vehicles for Internal Combustion engines (ICE) and automatic transmissions.
• Identification and reporting of product shortcomings based on information from various sources.
• Performance of technical analyses on product shortcomings.
• Communication with Audi Dealers to support effective repair of in use Audi vehicles.
• Ensure successful “Technical Launch” for all new Audi models and major new systems.
• Monitor and report the effectiveness of implemented countermeasures in the field.

Product Support Engineer – Powertrain

Technical Support Specialist, Level 2

Technical Support Associate

Technical Support Representative – Entry Level

Project Customer Support Analyst