
Transformation, Change & Communication Specialist
Vodafone
full-time
Posted on:
Location Type: Office
Location: Budapest • 🇭🇺 Hungary
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Own and deliver change strategy across SCM Systems and Processes.
- Develop and govern transformation and communication toolkits.
- Conduct user experience research using both quantitative and qualitative methods to support data-driven decisions.
- Upskill project leads and Global Process Owners in change and communication best practices.
- Align transformation activities with strategic business goals to enhance collaboration and performance.
- Establish and manage communication governance, including push/pull strategies and stakeholder engagement.
- Analyse current change management processes and implement improvements.
Requirements
- A professional with a degree in Business Administration, Organisational Psychology, Communication, or IT.
- Certified in Prosci® Change Management and Agile/Scrum methodologies.
- Experienced in strategic communication, stakeholder management, and transformation delivery.
- Skilled in using research methods such as NPS, CSAT, SUS, interviews, and usability testing.
- Capable of influencing diverse stakeholder groups and managing resistance effectively.
- Strong analytical thinker with a passion for driving meaningful change.
- Not a Perfect Fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply.
Benefits
- Opportunity to lead transformation initiatives in a global shared services environment.
- Exposure to strategic change management and communication practices.
- Collaboration with cross-functional teams and senior stakeholders.
- Professional development through certifications and training programmes.
- A role that directly contributes to organisational efficiency and performance.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
change managementuser experience researchquantitative methodsqualitative methodsstrategic communicationstakeholder managementtransformation deliveryNPSCSATusability testing
Soft skills
analytical thinkinginfluencingmanaging resistancecollaborationcommunication
Certifications
Prosci® Change ManagementAgileScrum