Analyst

• Conduct outbound calls to customers with outstanding balances and resolve queries.
• Document customer interactions and update account information accurately.
• Collaborate with internal teams such as Treasury, AP, and local markets to resolve issues.
• Prepare and analyse reports including daily cash positions, debtors ageing, and AR reconciliations.
• Support audit requirements and ensure compliance with internal controls.
• Drive improvements in Days Sales Outstanding and reduce revenue leakage.
• Apply smart automation and Lean/Six Sigma techniques to optimise processes.
• Engage in stakeholder management and maintain transparent communication.
• Adhere to KPIs, TATs, and AR policies while contributing to team objectives.

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