Community Manager

• Represent VOCEL at on-site and virtual community events and network meetings to increase visibility and engagement.
• Support Partnership Director with creating and distributing newsletters, digital event updates, and outreach materials for families, partners, and other community stakeholders
• Use data to inform local outreach methods and locations, and serve as a primary contact
• Create marketing materials that increase awareness of program offerings
• In collaboration with the Partnerships Director, develop a plan for recruitment, with targeted goals for recruitment in each program
• Ensure brand consistency across member platforms and outreach materials
• Create engaging written, photo, and video content for social media that highlights VOCEL staff, families, and partners
• Attend program classes and events to capture quotes, photos, and content to share across social media
• Support the Partnerships Director with creating and implementing social media strategies that increase online engagement and promote brand awareness
• Support in developing materials and execution of social media advertisements
• Maintain accurate inventory and ordering systems for all program needs.
• Support program staff with preparation for workshops, events, and classroom experiences.
• Update Salesforce data for members and partners as needed
• Assist with surveys, feedback forms, and data entry for reporting and storytelling.

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