Business Analyst

• Gather and challenge business requirements.
• Prepare and facilitate scoping workshops.
• Write user stories and functional documentation required for the project.
• Define key rules related to orders, inventory and OMS orchestration (OMS = Order Management System).
• Monitor development, testing and acceptance phases.
• Ensure end-to-end functional consistency.
• Provide daily coordination between the client, the OMS vendor, integrators and internal teams.
• Track schedule, dependencies, risks and action items.
• Organize and lead project governance meetings.
• Produce and update reporting.
• Ensure clear communication and alignment among all stakeholders.
• Contribute to the deployment strategy by country / by store.
• Assist in producing documentation and providing user support.
• Monitor initial go-lives and report improvement opportunities.

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