Senior Program Services Manager – Nutrition Services
Vizient, Inc
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $88,900 - $155,500 per year
Job Level
Senior
About the role
- Manage the overarching structure, processes, and procedures required to implement inhouse food supply programs, ensuring alignment with Vizient’s standards and client objectives.
- Provide comprehensive training and support to internal and external stakeholders on program components, onboarding requirements, and platform functionalities.
- Oversee the successful onboarding of providers into both inhouse and outsourced solutions, ensuring seamless integration and contract compliance.
- Continuously evaluate, document, and enhance operational processes by proactively identifying opportunities for improvement, driving efficiency, mitigating risks, and supporting scalability and overall program value realization.
- Serve as the primary liaison for providers, suppliers, and internal teams, managing issue resolution, escalations, inquiries, and ad hoc requests while ensuring clear and timely communication.
- Schedule and participate in regular business reviews with key suppliers, distributors, and providers to monitor performance, share feedback, and identify opportunities for improvement.
- Track, analyze, and report on program metrics and key performance indicators, including financial performance, participation rates, and contract utilization.
- Leverage data analytics to identify cost savings opportunities, monitor compliance, and deliver actionable insights for stakeholders.
- Build and maintain strong, collaborative relationships with providers and suppliers by facilitating open communication, sharing program updates and strategic objectives, and fostering effective partnership.
- Effectively translate program data and insights into clear, actionable communication for diverse audiences, including leadership, providers, and suppliers.
Requirements
- Relevant degree preferred.
- 5 or more years of relevant work experience required.
- Registered Dietitian strongly preferred.
- Experience in program management, operations, or implementation—experience in foodservice, and healthcare strongly preferred.
- Demonstrated experience managing cross-functional projects, driving stakeholder engagement, and leading process improvement initiatives.
- Strong analytical and data-driven decision-making skills; experience with reporting and performance monitoring tools.
- Exceptional communication, relationship-building, and problem-solving abilities.
- Familiarity with group purchasing organizations (GPOs), contract management, and multi-site operational environments is an advantage.
- Ability to travel regularly and expeditiously throughout the year to meet the clients’ needs and timetables.
Benefits
- Vizient has a comprehensive benefits plan!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
program managementoperationsimplementationdata analyticsreportingperformance monitoringprocess improvementfinancial performance analysiscontract compliancecost savings identification
Soft skills
communicationrelationship-buildingproblem-solvingstakeholder engagementcross-functional project managementtraining and supportissue resolutioncollaborationanalytical decision-makingfeedback sharing
Certifications
Registered Dietitian