Administrative Assistant

• Handle commercial inquiries and activations, analyzing and taking the necessary actions to reach a resolution or appropriate escalation;
• Maintain active communication with the commercial/sales team to understand issues and finalize solutions for each case;
• Forward cases that require action by other teams to the responsible area;
• Identify process improvement opportunities that impact the commercial/sales area;
• Ensure the integrity of information and the quality of responses;
• Consult company systems to diagnose problems and determine necessary corrections;
• Assist the commercial/sales team in understanding order status, required corrective actions, workflows, SLAs, opening processes for various issues and disputes, and legacy system inquiries.

Administrative Assistant

Project Administrative Assistant

Assistente Administrativo – Temporária

Assistente Administrativo

Maintenance Administrative Assistant