Scrum Master

• Ensure the flow of agile processes and support squads dedicated to maintaining critical applications.
• Facilitate agile ceremonies (Planning, Daily, Review, Retrospective), ensuring engagement and focus on objectives.
• Remove impediments that may affect delivery and support the team in resolving complex problems.
• Promote effective communication between squad members and stakeholders, ensuring alignment and smooth collaboration.
• Support the Product Owner in backlog management, ensuring clarity and prioritization of requests.
• Monitor performance metrics (velocity, lead time, customer satisfaction) and propose actions for continuous improvement.
• Act as a change agent, encouraging agile practices, a feedback culture and a collaborative mindset.
• Foster a healthy, high-performance environment by mediating conflicts and encouraging self-organization.
• Collaborate with other Scrum Masters to strengthen agile adoption across the organization.

Senior Systems Analyst – Scrum Master, B2C Operations

Agile Coach – Specialist

Scrum Master

Senior Scrum Master