Account Manager

• Own the entire sales cycle from prospecting to close, with full accountability for building and managing a healthy pipeline.
• Identify, qualify, and engage potential customers across a defined regional territory through a combination of email, phone, video call, and onsite meetings.
• Conduct needs assessments to understand client challenges and position our web-based software solution as the right fit.
• Deliver compelling demos and presentations that highlight product value and drive customer buy-in.
• Negotiate contracts and pricing with decision-makers to successfully close new business.
• Build and maintain long-term relationships with customers, serving as the primary point of contact throughout the sales journey.
• Ensure customer satisfaction post-sale by addressing questions, escalating issues when needed, and partnering with internal teams to resolve technical or product-related challenges.
• Operate with a high degree of autonomy while collaborating with internal teams for onboarding, support, and ongoing customer success.
• Track activities, pipeline, and results in CRM to ensure visibility and accountability.
• Consistently achieve or exceed sales targets
• Must be able to travel 50-75% (primarily local travel by car)

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