Customer Success Manager

• Onboarding of new customers, including analysis of development potential in collaboration with the responsible Account Management team
• Proactive customer communication, e.g., conducting regular check-ins and ensuring our customers derive maximum value from our solutions
• Development and implementation of individual success plans for long-term customer retention
• Close collaboration with vendors to stay up to date on products & solutions and to share insights with internal teams
• Internal and external stakeholder management with Sales, Marketing, Professional Services and management level

Customer Success Manager

Senior Customer Success Manager

Customer Success Manager

Senior Customer Success Manager