Product Manager

• Product Discovery: Meet with product and engineering leaders from our customers to understand problems and how they map to business needs.
• Product Strategy: Define technical requirements, prioritize features, and create product roadmaps to align with business objectives and customer needs.
• Product Design: Conceptualize easy-to-use technical interfaces and partner with UX Designers and Engineers from various disciplines to develop high-fidelity experiences. Continuously engage with clients to identify key challenges, prioritize, and build engaging solutions through the UI.
• API Development: Define API interface concepts, user stories, and create detailed feature specifications for development teams.
• Cross-Functional Collaboration: Lead cross-functional teams (Engineering, UX, Testing, Sales, Project Management, Legal, Security, etc.) to deliver against the product roadmap.
• Launch and Support: Own launch-related activities, including customer onboarding, integration support, creating implementation guides, and training.
• Customer Engagement: Advise executive-level technical and business stakeholders on industry best practices for solving complex technical problems. Coordinate cross-functionally to create presentations, documentation, and technical marketing assets that communicate the value of VGS products and services.
• Performance Analysis: Define and track KPIs and analytics to report product performance, inform decision-making, and guide future roadmap.
• Stakeholder Communication: Communicate new features and roadmaps to various stakeholders and provide updates to management.
• Defining standards and patterns for APIs, connectivity, observability, access management, and production configuration via the CLI, Dashboard, and IAC tooling.

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