Lead life sciences customers in the rapid configuration and implementation of applications to support the management of quality processes
Guide customers on how to enhance their quality and compliance culture using Veeva’s Quality suite to drive risk analysis, quality metrics, continuous improvement, and audit/inspection readiness
Define strategies and implementation program(s) for deploying Vault Quality across an organization globally
Content management solution design, prototyping, configuration, and documentation
Project management including resource planning, leading and motivating a cross-functional team, and project tracking and forecasting
Serve as primary customer liaison managing communication between the project team, customer, and internal stakeholders
Mentor project team and junior consultants in the Professional Services organization
Represent Professional Services across multiple engagements and workstreams (solution design and configuration, data migration, systems integration, etc.)
Ensure customer success from beginning to end of the engagement life cycle
Work closely with Product, Sales, and Strategy teams and become a customer advocate
Requirements
10+ years’ experience working with life sciences companies in the quality domain
Proven track record leading high-impact global system implementation programs for life sciences
Proven expertise in quality and compliance, quality management systems, document control, and global change management
Proven ability to manage diverse stakeholders and ensure delivery to a high degree of satisfaction
Ability and willingness to “roll up your sleeves” to design and implement a Quality solution
Ability to quickly understand business requirements and create corresponding solution designs
Proven ability to work independently in a dynamic, fast-moving environment
Expert on life sciences compliance and computer systems validation requirements
Ability to travel, up to 50%
4-year degree required
Qualified candidates must be legally authorized to be employed in Europe; Veeva Systems does not anticipate providing visa sponsorship
Benefits
Health & wellness programs
Work Anywhere — flexibility to work from home or in the office
Equal opportunity employer and accommodations for applicants with disabilities (contact talent_accommodations@veeva.com)
ATS Keywords
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