Senior Voice Engineer
Vantage Point Solutions
full-time
Posted on:
Location Type: Remote
Location: Remote • South Dakota • 🇺🇸 United States
Visit company websiteJob Level
Senior
Tech Stack
VoIP
About the role
- Design and implement voice systems, including IP telephony, unified communications, and contact center solutions.
- Configure voice network devices, such as IP PBXs, session border controllers, and voice gateways.
- Diagnose and troubleshoot voice network issues, including voice quality, call failures, and network outages.
- Implement and maintain security measures to protect voice systems from threats.
- Plan for future growth and scalability of the voice infrastructure.
- Maintain accurate and up-to-date documentation of voice system configurations and procedures.
- Manage relationships with vendors and clients.
Requirements
- 5+ years of experience in voice network engineering.
- Experience with NetSapiens, Ribbon C15, DMS 10, or Metaswitch VoIP platforms.
- Class 5 switch translation experience.
- Strong understanding of voice protocols, such as SIP and SS7.
- Experience with VoIP platforms and hosted PBX services.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Certifications in voice technologies, such as CCNP Voice or CCIE Collaboration.
Benefits
- medical insurance
- dental insurance
- vision insurance
- life insurance
- disability insurance
- 401(k)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
voice network engineeringIP telephonyunified communicationscontact center solutionsvoice protocolsSIPSS7troubleshootingVoIP platformshosted PBX services
Soft skills
problem-solvingcommunicationinterpersonalindependent workteamwork
Certifications
CCNP VoiceCCIE Collaboration