Account Manager

• Comprehensive advisory support for existing and new customers within the sales territory of Bavaria regarding the portfolio of service offerings
• Acquisition of potential new customers with a focus on prominent clients, especially in the pharmaceutical sector
• Implementation of a generalist sales and consulting approach to ensure and optimize long-term customer satisfaction based on individual customer needs
• Presentation of services for cleanroom garments (decontamination, sterilization), cleanroom cleaning, on-site service, cleanroom training, consumables, and close collaboration with the respective specialists
• Long-term relationship management for A/B customers as one-face-to-the-customer and identification and exploitation of opportunities (up-/cross-selling)
• Acquisition of potential new customers with a focus on prominent clients, especially in the pharmaceutical sector
• Handling customer inquiries and projects from the initial phone call through to contract conclusion
• Close coordination with experts from laundry and cleaning services, as well as customer and sales support

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