USO

Center Operations Specialist

USO

full-time

Posted on:

Location Type: Office

Location: Powidz • 🇵🇱 Poland

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Job Level

JuniorMid-Level

About the role

  • Lead Daily Operations
  • Ensure our Center is clean, safe, and fully equipped.
  • Monitor facilities, supplies, and food-handling standards.
  • Engage Visitors
  • Welcome service members and their families, answer questions, and ensure they feel supported and valued.
  • Support Programs & Events
  • Plan, deliver, and evaluate high-quality programs and activities that bring the USO mission to life on base, in the community, and beyond.
  • Build Community Connections
  • Collaborate with military partners, local leaders, donors, and media to strengthen awareness and support for the USO.
  • Manage Resources
  • Track budgets, inventory, and donations with accuracy.
  • Prepare reports and maintain standard operating procedures.
  • Support & Lead Volunteers
  • Recruit, train, and celebrate volunteers who power our mission.
  • Drive Communications
  • Share stories, photos, and updates for social media and local outlets to showcase the impact of our work.
  • Be Flexible
  • Step in to support other team members and cover leadership roles when needed.

Requirements

  • High School Diploma or equivalent required; higher education a plus.
  • 2+ years in event management, marketing, retail, customer service, recreation, or related field.
  • Nonprofit or military community experience preferred.
  • Excellent customer service, interpersonal, and problem-solving skills.
  • Strong multitasker able to balance multiple priorities with accuracy and attention to detail.
  • Proficiency in Microsoft Office and comfort with volunteer management systems/social media platforms. (Experience with Digital Cheetah a plus.)
  • Financial awareness: ability to handle donations, reconcile budgets, and track operational data.
  • Adaptable, collaborative, and motivated by mission-driven work.
  • Ability to work flexible, non-standard hours, including evenings and weekends.
  • Willingness to travel up to 25%.
  • Must be able to obtain necessary credentials to access USO locations and facilities (including background check).
  • Valid U.S. passport and drivers license required (foreign license may be required depending on location).
  • General knowledge of the military community strongly preferred.
Benefits
  • Make a direct impact on the lives of service members and their families.
  • Work in a mission-driven, people-focused culture.
  • Gain hands-on experience in operations, event management, communications, and volunteer leadership.
  • Grow in an organization with global reach and a proud history of service.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
event managementmarketingcustomer servicerecreationfinancial managementbudget reconciliationinventory trackingreport preparationvolunteer managementsocial media management
Soft skills
customer serviceinterpersonal skillsproblem-solvingmultitaskingattention to detailadaptabilitycollaborationmotivationflexibilityleadership
Certifications
High School Diplomavalid U.S. passportdriver's license