USC Race and Equity Center

DocuSign Systems Administrator – HS Supply Chain Admin

USC Race and Equity Center

full-time

Posted on:

Location Type: Remote

Location: Remote • California • 🇺🇸 United States

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Salary

💰 $81,120 - $133,010 per year

Job Level

Mid-LevelSenior

About the role

  • Provides daily maintenance and support of the DocuSign system
  • Responsible for system trouble shooting, testing, training and implementation of multiple workflows
  • Produces trend reports and identifies variances to target metrics
  • Identify and develop process improvement initiatives
  • Manage intake, assignment, process flow, and reporting/dashboarding
  • Plan and implement Contracts optimization projects
  • Serve as Super User for CLM System Data Capture
  • Develop and maintain databases and data analytics necessary for projects implementation and monitoring
  • Respond to or direct requests for tickets related to help-desk level issues around the CLM
  • Develop documentation to support standard questions or solutioning workflows to enable Service Desk collaboration
  • Communicates in an effective manner with the Managers and Executives regarding ongoing projects

Requirements

  • Bachelor’s Degree in related field OR equivalent experience required
  • 5 years proven experience as a supply chain analyst or logistics coordinator
  • 3-5 years experience in software implementation or maintenance techniques and procedures
  • Competent using Docusign or equivalent CLM system
  • Adept at dashboarding, reporting, and data analytics concepts
  • Strong communication, interpersonal, organizational and facilitation skill with strong customer service emphasis
  • Proficient in Microsoft Office Suite
  • Fire Life Safety Training (LA City) if no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analyticsdashboardingsoftware implementationsystem troubleshootingprocess improvementdatabase developmentworkflow managementreportingcontracts optimizationCLM system
Soft skills
communicationinterpersonal skillsorganizational skillsfacilitation skillscustomer service
Certifications
Bachelor’s DegreeFire Life Safety Training