Customer Success Manager

• Achieve individual performance targets for renewal of contracts for allocated accounts
• Maintain strong communications with many customers
• Promote the Company’s services and identify customer expansion opportunities
• Monitor adoption rates of assigned Accounts and provide insight to Customers Success Managers
• Identify potential issues within allocated accounts and work with Management to resolve them
• Update Salesforce with forecasts and status updates accurately and timely
• Adopt best practice in line with Customer Success methodologies

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