UPGREAT AG

Systems Engineer – IT Operations (80–100%)

UPGREAT AG

full-time

Posted on:

Location Type: Hybrid

Location: Fehraltorf • 🇨🇭 Switzerland

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Job Level

Junior

Tech Stack

AzureCitrixSQL

About the role

  • You support our Operations team in the reliable operation of modern IT infrastructures for our business clients.
  • You take end-to-end responsibility for your assigned customer systems and ensure stable, secure operation.
  • You analyze incidents, identify root causes, and implement sustainable fixes.
  • You monitor systems, optimize processes, and keep our infrastructure up to date.
  • You develop implementation concepts for change requests and execute them independently.

Requirements

  • Several years of experience in a comparable IT operations or system engineering role.
  • Broad, hands-on expertise with: Microsoft technologies (Windows Server, Active Directory, Exchange, SQL, O365 / Microsoft Azure); Virtualization & Storage (ESX, Hyper-V, NetApp, Nimble); Application Delivery (Citrix XenApp/XenDesktop); Backup & Recovery (Veeam, Backup Exec); Networking & Security (Sophos, Cisco).
  • Higher Vocational Education (HF) or equivalent; certifications are a plus.
  • Strong service mentality and enjoyment of direct customer contact.
  • Professional, confident demeanor both internally and externally.
  • Team player with a proactive, solution-oriented work style.
  • High sense of responsibility, reliability, and commitment to quality.
  • You communicate confidently in German and English, both spoken and written.
  • Driving licence category B.
Benefits
  • You will become part of a dynamic, collegial team of over 140 employees where collaboration is valued alongside individual strengths.
  • You'll have an exciting scope of responsibility with plenty of latitude to shape your role; taking on responsibility is part of our culture.
  • You will work in modern offices with ergonomically equipped workstations—so you can feel comfortable and stay focused.
  • Your social security is important to us—we cover 55% of your pension fund contribution as well as the contribution to daily sickness benefits insurance.
  • We care about your development and support your further training and career progression.
  • We value your performance with attractive fringe benefits such as free parking, a birthday gift, and special discounts for gyms and other partners.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
IT operationssystem engineeringincident analysisroot cause identificationprocess optimizationimplementation conceptsMicrosoft technologiesvirtualizationnetworkingsecurity
Soft skills
service mentalitycustomer contactprofessional demeanorteam playerproactive work stylesolution-orientedresponsibilityreliabilitycommitment to qualitycommunication
Certifications
Higher Vocational Educationcertifications