Insurance

• You report directly to the Executive Board and lead the managers and staff of the Health Insurance Applications/Contracts areas as well as the area-internal project management.
• You shape a modern leadership culture, apply agile working methods purposefully and promote a culture of collaborative, respectful teamwork and continuous learning.
• Together with your employees, you analyze and improve existing processes to increase efficiency and quality.
• You ensure that customer inquiries are processed quickly and accurately and work on measures to increase customer satisfaction.
• You further develop the Health Insurance Applications/Contracts areas in coordination with the Executive Board.
• You ensure compliance with quality standards and legal requirements and implement improvement measures where necessary.
• You prepare regular reports and analyses for the Executive Board and other relevant stakeholders.
• You maintain and expand internal and external networks to promote knowledge exchange and collaboration.
• You identify conflicts at an early stage and develop solution strategies to ensure a harmonious working environment.
• You promote an open feedback culture and are able to give and receive constructive feedback.
• In your decisions you always consider the company’s overarching goals and strategies and work closely with other departments.

Head of Health Insurance – Applications and Contracts

Policy Administration Specialist - Health Insurance

Claims Specialist – Health Insurance Benefits

Claims Administrator – Health Insurance Benefits