Key Account Support Specialist
Univar Solutions
full-time
Posted on:
Location Type: Hybrid
Location: The Woodlands • Texas • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Tableau
About the role
- Lead collaboration with cross-functional team members to process customer pricing/material inquiries
- Create, modify, and supply all requested KAM, Sales, and Customer reports
- Process and disperse all regulatory documentation, survey, and sample requests
- Complete all required Key Account customer projects
- Investigate and help resolve customer invoice discrepancies
- Partner with sales to foster strong customer relationships
- Oversee the pricing process to ensure customer terms/conditions are met
- Prepare and review final pricing prior to Customer Price Sheet generation
Requirements
- Bachelor’s degree or Associate´s Degree, or equivalent work experience
- 3+ years of direct work experience in Customer Service or Sales Support
- Experience in Chemical Distribution is a plus
- Sound organizational, prioritization, and time management skills
- Strong oral and written communication skills
- Effective analytical, critical thinking and problem-solving skills
- Ability to work and make decisions independently with minimal supervision
- Advanced Excel Skills and Microsoft Office (Outlook, Word, Teams, etc.)
- Ability to navigate Univar Solutions systems (Salesforce, SAP, Access, Tableau, Sharepoint, etc.) preferred
Benefits
- Total Rewards package includes market aligned pay and incentives
- Diverse benefits offering to support employees’ physical, emotional, and financial wellbeing
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
advanced Excel skillsMicrosoft OfficeSalesforceSAPAccessTableauSharepoint
Soft skills
organizational skillsprioritization skillstime management skillsoral communication skillswritten communication skillsanalytical skillscritical thinking skillsproblem-solving skillsindependent decision-making
Certifications
Bachelor’s degreeAssociate's degree