Data Analyst

• Data Extraction & Preparation: Run scheduled and ad-hoc SQL queries across multiple databases (MySQL, SQL Server, internal systems).
• Prepare extracts for email, SMS, and dialer campaigns (suppression logic, segmentation, list hygiene).
• Pull operational data for account loads, QA, compliance, and management requests.
• Ensure accuracy and consistency when preparing lists for delivery.
• Reporting & Analytics Support: Update and maintain recurring reports (Power BI, Excel, CSV).
• Assist with building dashboards by preparing cleaned, structured datasets.
• Perform basic analysis: trends, variances, anomalies, and simple insights.
• Validate numbers before distribution to internal stakeholders.
• Data Quality & Hygiene: Clean, standardize, and validate datasets prior to use.
• Identify duplicates, formatting issues, and missing values.
• Maintain suppression lists, invalid emails, do-not-contact lists, and compliance datasets.
• Support list hygiene for deliverability and outreach efficiency.
• Operational Support: Assist operational teams (Digital, Collections, QA, MIS) with day-to-day data requests.
• Monitor file loads, confirm counts, and ensure files are correctly formatted.
• Work with Senior Analysts to troubleshoot data issues when they arise.
• Maintain proper documentation for recurring processes.

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