Technical Account Manager

• Take ownership of customers' technical success with the UiPath Platform, being accountable for technical workstreams that drive exceptional business value.
• Proactively engage with customers, providing embedded technical advisory to mature their automation programs and expand their vision of achievable goals.
• Guide UiPath Platform infrastructure planning, installation, upgrades, and troubleshooting processes.
• Enable customer technical stakeholders on UiPath Platform best practices, tailored to their unique automation needs and constraints.
• Conduct design and code reviews for select automations to reinforce and verify best practices.
• Perform technical health checks of customer automation programs, identifying risks and opportunities for continuous improvement.
• Collaborate with UiPath Product Support and subject matter experts to resolve escalated support incidents efficiently.

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