Small Business Specialist 2, Bilingual English & Spanish
U.S. Bank
full-time
Posted on:
Location Type: Office
Location: Laveen • Arizona • 🇺🇸 United States
Visit company websiteSalary
💰 $23 - $30 per hour
Job Level
Mid-LevelSenior
About the role
- Responsible for demonstrating excellent customer service in accordance with the U.S. Bank Core Values.
- Provides comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million.
- Actively deepens existing customer relationships through routine calling and develops new relationship opportunities through business development activities.
- Combines digital tools with strong human connections to offer solutions to business customers.
- This job requires outside prospecting and sales activities to grow revenue and achieve the assigned financial targets and growth goals.
- Other responsibilities include account openings, identifying and opening product solutions and account servicing and maintenance for customers within the segment.
- Actively develops both internal and external relationships and collaborates with branch partners, centers of influence, clients and other business line partners.
- Refers clients to Business Banking and/or other U.S. Bancorp areas for additional needs.
Requirements
- Bachelor's degree, or equivalent work experience
- Typically one to three or more years of customer service, consultative sales and/or prospecting experience
- Comprehensive knowledge of applicable bank and branch policies, procedures and support systems
- Understanding of banking operations, product knowledge, sales, new business development, customer service/relations, and community relations
- Basic knowledge of cash flow management and business credit underwriting
- Effective written and verbal communication skills and can convey business recommendations in an effective manner
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer serviceconsultative salesprospectingbanking operationsproduct knowledgecash flow managementbusiness credit underwriting
Soft skills
effective communicationrelationship buildingcollaborationbusiness development
Certifications
Bachelor's degree