Tyto Athene, LLC

Program Manager

Tyto Athene, LLC

full-time

Posted on:

Location Type: Remote

Location: Remote • Virginia • 🇺🇸 United States

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Job Level

SeniorLead

Tech Stack

PMP

About the role

  • Ensure strict compliance with all DoDEA contract requirements and PWS specifications.
  • Submit and maintain accurate reports and documentation, including personnel rosters, vehicle lists, incident reports, and training memoranda.
  • Manage the peer and approval review process for all program documentation, both Tyto internal and program deliverables (CDRLs).
  • Manage all personnel, supervision and services necessary to perform all information technology tasks and functions identified in the PWS in accordance with DoDEA published documentation (customer advisory notices, facility advisory notices and information assurance vulnerability management notices).
  • Lead all technical support services to meet the DoDEA requirements and comply with Service Level Agreements outlined in the PWS.
  • Ensure readiness and organize surge support at any point during the contract period of performance for DoDEA IT projects and events to meet timelines and/or school readiness.
  • Provide inputs to the Integrated Master Schedule (IMS).
  • Support and participate in all required client facing meetings.
  • Travel in and around the primary place of performance may be required throughout the period of performance.

Requirements

  • Knowledge of/familiarity with DoD Government contracting activities.
  • Minimum 8 years of experience managing large-scale IT Service and Support contracts.
  • Create and maintain standard operating procedures on the DoDEA provided SharePoint site to support consistency and quality of operation across DoDEA.
  • Maintain a contract roster indicating incoming and outgoing personnel.
  • Proficient in Office 365 Business Collaboration Suite.
  • Ensure 100% Information Assurance Vulnerability Management compliance in accordance with DoD regulations and requirements published by DoD Cyber command.
  • Compliance with DOD 8570.01-M Information Assurance Technician Level II (IAT-II).
  • Project Management Professional (PMP) certification desired.
  • Must pass criminal background checks, installation records checks, and maintain base access eligibility.
Benefits
  • Health/Dental/Vision
  • 401(k) match
  • Paid Time Off
  • STD/LTD/Life Insurance
  • Referral Bonuses
  • professional development reimbursement
  • parental leave

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
IT Service ManagementInformation Assurance Vulnerability ManagementProject ManagementStandard Operating ProceduresDocumentation ManagementTechnical Support ServicesContract ManagementPersonnel ManagementService Level AgreementsSharePoint
Soft skills
LeadershipOrganizational SkillsCommunication SkillsClient RelationsTeam ManagementProblem SolvingAttention to DetailTime ManagementCollaborationAdaptability
Certifications
Project Management Professional (PMP)DOD 8570.01-M IAT-II Certification