Analyst

• Process wireless service requests, including activations, upgrades, disconnects, and device replacements using TurningPoint’s commercial software.
• Manage mobility assets and inventory, ensuring accuracy of device assignments, numbers, and service plans.
• Monitor wireless usage, identify cost-savings opportunities, and recommend plan optimization.
• Coordinate with wireless carriers to resolve service, billing, and provisioning issues.
• Validate and reconcile monthly carrier invoices, escalating discrepancies and tracking resolution.
• Provide reporting and analytics on wireless usage, costs, and trends for management review.
• Support mobility security and compliance standards (device encryption, policies, and MDM as applicable).

Telecom Wireless Analyst

Assessing BCBA – Board Certified Behavior Analyst

Assessing BCBA, Board Certified Behavior Analyst

BCBA – Board Certified Behavior Analyst

Assessing BCBA, Board Certified Behavior Analyst

Analyst – Associate