Telesales Retention Representative
Alignment Health
Autonomous Vehicle Operations Supervisor
TSMG Holding
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Manage and oversee shift operations; act as liaison between client's program managers and vehicle specialists/operators.
- Manage a team of operators and ensure efficient delivery of missions requested by client.
- Respond to system emergencies; investigate and complete accident reports, incidents, and customer complaints.
- Coordinate, monitor and supervise activities of subordinates; inform management of operational/personnel problems and propose resolutions.
- Respond to service problems and investigate unsafe location/situation reports.
- Develop and schedule program work plans in accordance with client specifications; oversee daily operations, coordinate program activities, and determine priorities.
- Maintain a high standard of safety across the program and team.
Requirements
- High School Diploma or GED required; Bachelor’s Degree preferred.
- 2 or more years operations experience leading teams.
- Ability to use a computer to generate reports and schedules.
- Ability to understand and interpret system operating rules, regulations, policies, phases and routes.
- Good written and oral communication skills.
- Must be able to work early mornings, evenings, and/or weekends; flexible shifts if needed.
