Data Analyst

• Plan and implement the overall analytics and business intelligence strategy for respective area to ensure business and customer goals are met.
• Work with leadership team to provide analytic support for the development of creative approaches to improve the customer experience and make it easier for the business to measure customer activity and preference over time.
• Develop recommendations, methodologies, and roadmaps to capture the most critical, actionable data to achieve business goals.
• Lead the design and development of analytical projects designed to understand key business behaviors that support the success of respective area to drive customer acquisition, retention, and engagement.
• Identify opportunities to develop forecasts, statistical models, segmentation schemes, and data-driven analyses to drive marketing efforts.
• Accountable for the performance and results of multiple related teams, working with leaders to identify improvements in the discipline/department.
• Develop discipline/departmental plans, including business production and/or organizational priorities.
• Actively participate in the company’s overall data governance process.
• Discover new opportunities to optimize the business through analytics and statistical modeling.
• Partner with Information Technology team to deliver a robust, stable, and highly available reporting platform.
• Work with various business owners to identify information needs and develop reporting.
• Oversee all aspects of analytics and business intelligence projects.
• Develop and maintain reporting and analytical tools, including Business Objects.
• Integrate web analytics into transactional and customer analytics.
• Hire, train, develop, and lead an agile analytics team, ensuring they meet reporting and analytical needs of the business.

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