TruStage

Sales Compensation Manager

TruStage

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $102,200 - $153,300 per year

Job Level

SeniorLead

About the role

  • Manage the administrative processing for all SIP plans and LPL Financial and FID channel advisor/credit union program compensation, ensuring quality, accurate, and timely delivery.
  • Research and resolve sales incentive issues/escalations as well as system platform issues associated with sales incentive administration.
  • Assess business needs and sales performance and design and/or re-design Sales Incentive Plans.
  • Drive team and system performance to ensure consistency and adherence to SIP, HR, company, and regulated policies and procedures, along with confidentiality and security.
  • Hire, coach, develop, train, supervise, evaluate, and if necessary, terminate staff, to create an optimal environment that ensures delivery on department objectives and customer expectations.
  • Promote and maintain an open and active communication methodology with interactive participation.
  • Communicate in a proactive manner to staff about the status of work in progress and potential impacts to each other.
  • Identify, design, and implement process improvement efforts to streamline processes, increase productivity and gain efficiencies to provide cost effective value to our customers.
  • Ensure quality business recovery plans for the department are in place and tested which includes thorough documentation of processes/systems/tools to ensure continuity and compliance.
  • Takes initiative to proactively lead various compensation projects and processes as needed.
  • Collaborates with sales leadership to obtain sales performance metrics/results for sales incentive administration to multiple, highly complex, diverse Sales areas.
  • Collaborates with Finance teams to ensure accurate accounting of sales incentives and compliance with financial regulations.
  • Work with HR partners and/or sales leaders to address any sales incentive-related inquiries from employees.
  • Manage vendor relationships and collaborate with internal IT teams where applicable.
  • Participate in the annual sales incentive design/re-design process by collaborating closely with Compensation Consulting peers and sales leadership on design/re-design of Sales Incentive Plans.
  • Manage and maintain sales compensation software, systems, and tools.
  • Lead implementation of any future system migrations to new vendor system/platform.
  • Implement system updates and upgrades to ensure continued efficient operations and compatibility with evolving business needs.
  • Provide expert analysis, input, assessment, and assistance for all efforts with supporting technology for Sales Compensation with goal of ensuring optimal fit and quality for the SIP and Sales Compensation requirements of the organization.

Requirements

  • Bachelor’s degree in Human Resources, Finance, Business, Accounting, or equivalent work experience
  • 7+ years progressively responsible work experience in sales compensation, payroll, accounting, and systems support
  • Prior people management experience
  • Prior experience in Sales Compensation Administration
  • Knowledge and/or experience with sales commission schemes, draws, etc
  • Knowledge and/or experience with various sales incentive technology/system platforms
  • Prior experience with migrations/conversions to new system platform
  • Strong analytical skills, attention to detail with an emphasis on quality control of data, with demonstrated ability to problem solve and innovate.
  • Confidence to recommend proposals and implement solutions, work under pressure, and balance multiple assignments and deadlines.
  • Ability to quickly learn TruStage’s organization, field and sales team structure, sales incentives and compensation, as well as an understanding of relevant accounting and administration systems, including systems which support sales incentives and compensation (ex: SAP Commissions/TrueComp, CaptivateIQ, Rep Info Center, Workday).
  • Demonstrated ability to lead and manage large/complex projects.
  • Demonstrated ability to delegate work activities to multiple staff and deliver results through team effort.
  • Prior general leadership experience with an emphasis on mentoring and developing others.
  • Proven ability to communicate in person clearly and effectively and in writing to all levels of the organization and external customers.
  • Strong Microsoft Excel/spreadsheet skills required.
Benefits
  • medical
  • dental
  • vision
  • employee assistance program
  • life insurance
  • disability plans
  • parental leave
  • paid time off
  • 401k
  • tuition reimbursement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales compensationpayrollaccountingsales commission schemesdata quality controlprocess improvementproject managementanalytical skillsproblem solvingsystem migrations
Soft skills
people managementleadershipmentoringcommunicationteam collaborationinitiativeattention to detailability to work under pressuredelegationcustomer service