Infrastructure Engineer

• Performs problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for highly complex issues.
• Oversees others who perform programming and debugging activities.
• Responds to issues in a timely manner by receiving and investigating incidents or service tickets.
• Provides technical consultation on extremely challenging or unusual situations.
• May lead large, complex projects related to improving processes or support capabilities.
• May engage and manage external vendors.
• Interprets internal/external business challenges and recommends best practices.
• Uses sophisticated analytical thought to exercise judgment and identify innovative solutions.
• Mentors less experienced teammates to build technical expertise.
• May have people management responsibilities.

Senior Principal Infrastructure Engineer, Advisor

Lead Infrastructure Engineer, Mainframe

Lead Infrastructure Engineer