Service Technician – Product Specialist PVT
Triple Solar DE
full-time
Posted on:
Location Type: Hybrid
Location: Köln • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Act as the day-to-day technical product expert for our partner management and service team
- Review, assess and, if necessary, supplement technical plans from partner companies
- Support new installation partners with hydraulic schematics and drawings
- Work closely with the field service team
- Evaluate the implementation of new installations and identify required follow-up or corrective actions
- Provide remote support in service cases for troubleshooting and fault resolution
- Communicate inquiries about new features or problems within the team
Requirements
- Completed vocational training or degree (Bachelor/Master or equivalent) in building services engineering, supply engineering, energy engineering or electrical engineering, or a technician qualification in these fields
- At least 3–5 years of professional experience in technical service, technical internal support, system planning, product management or a comparable role
- Solid foundational knowledge of hydraulics, heating technology and photovoltaic systems
- Confident use of digital tools, with prior experience in planning and drawing/CAD software
- Quick comprehension and strong ability to learn
- Strong team spirit and excellent communication skills
- Enjoy working with innovative technology and in a scale-up culture
- Based within commuting distance of our Cologne office
- Willingness to travel regularly to Amsterdam (1–2 times per month) is desirable
- Business-fluent German and good English skills
Benefits
- Sustainable company pension provision
- EGYM Wellpass membership or, alternatively, the option to use our mobility budget
- Regular team events in Germany and the Netherlands
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
building services engineeringsupply engineeringenergy engineeringelectrical engineeringhydraulicsheating technologyphotovoltaic systemstechnical servicesystem planningproduct management
Soft skills
quick comprehensionstrong ability to learnstrong team spiritexcellent communication skills
Certifications
vocational trainingBachelor degreeMaster degreetechnician qualification