Business Analyst

• Continue to configure e-Builder for the client by modeling and improving the business process to meet their organizational goals.
• Guarantee adoption for the managed service client by efficiently training client teams.
• Analyze business processes/requirements and develop corresponding process and data flows.
• Perform gap analysis activities to identify and document any possible requirement gaps.
• Provide creative solutions to ambiguous business problems.
• Develop materials and deliver training required for each project.
• Configure data and business rules for new project initiatives.
• Assist with testing strategies, conditions and evaluation of expected results.
• Deliver meeting minutes, status reports, and post-project evaluations as required.
• Recommend and implement process improvements.
• Offer in-depth line of questioning to uncover barriers, resistance and overall software usage.
• Use diplomacy to communicate positively information that may be disagreed with or undesirable.

Senior Business Analyst – Managed Service

Business Analyst IV, Claims Configuration

Client Insights Analyst

Business Analyst III

Business Analyst

Senior Product Insights Analyst