Senior Product Manager, Care Steerage
Transcarent
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $140,000 - $160,000 per year
Job Level
Senior
About the role
- Own and communicate the product vision and multi-quarter roadmap for Care Steerage solutions, balancing member experience with business growth objectives
- Drive product development from concept through launch and optimization, ensuring on-time delivery of high-impact features
- Partner with engineering, design, and clinical teams using agile methodologies to deliver member-centric solutions
- Engage executive stakeholders, employer clients, and internal teams to align product strategy with market opportunities and customer needs
- Lead daily standups and sprint planning with cross-functional teams to maintain momentum and resolve blockers
- Triage and prioritize incoming requests, balancing planned roadmap work with urgent business needs
- Manage relationships with external technology vendors and integration partners
- Serve as subject matter expert for sales and customer success teams during client conversations and implementations
- Translate business requirements into detailed user stories and acceptance criteria in collaboration with engineering and design
- Define success metrics and KPIs that measure both member engagement and clinical/financial outcomes
- Analyze utilization patterns, user behavior, and business performance data to identify optimization opportunities
- Develop executive-level reports and presentations that communicate product impact and strategic recommendations
- Conduct market research and competitive analysis to inform product positioning and feature prioritization
Requirements
- 4-6+ years of product management experience, preferably in healthcare technology, digital health, or B2B2C platforms
- Demonstrated success launching and scaling products that drive measurable business outcomes
- Strong analytical capabilities with experience defining metrics frameworks and translating data into actionable insights
- Natural collaborator who builds trust across engineering, design, clinical, operations, and commercial teams
- Sharp instinct for identifying self-service opportunities that improve member experience while reducing operational costs.
Benefits
- Competitive medical, dental, and vision coverage
- Competitive 401(k) Plan with a generous company match
- Flexible Time Off/Paid Time Off, 12 paid holidays
- Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
- Mental Health and Wellness benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementagile methodologiesuser storiesacceptance criteriametrics frameworksdata analysisKPI definitionmarket researchcompetitive analysisfeature prioritization
Soft skills
communicationcollaborationtrust buildinganalytical capabilitiesleadershipproblem-solvingprioritizationstakeholder engagementrelationship managementpresentation skills