Vice President – Information Technology
TopDog Law
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $180,000 - $225,000 per year
Job Level
Lead
Tech Stack
AWSAzureCloudCyber Security
About the role
- Manage the firm’s technology stack, including case management, CRM, cloud systems, and call center platforms.
- Oversee daily IT operations, ensuring uptime, performance, and security across all systems.
- Support technology integrations of company acquisitions, standardizing systems and data processes.
- Implement scalable infrastructure and automation to support firm-wide growth.
- Maintain and enhance business applications, including Salesforce, to streamline case workflows and operational visibility.
- Partner with business units to design, configure, and optimize technology solutions that improve efficiency and user experience.
- Drive improvements in website functionality, funnel optimization, and client engagement technology.
- Support the development of a centralized data warehouse to enable reporting, analytics, and KPI tracking.
- Ensure data integrity, security, and accessibility across departments.
- Collaborate with analytics teams to deliver actionable business insights.
- Implement and maintain cybersecurity measures, including identity management, monitoring, and encryption protocols.
- Ensure compliance with data privacy, legal, and state bar requirements.
- Lead and develop IT team members across infrastructure, support, and systems administration.
- Partner with Operations, Finance, and Client Services to ensure seamless technology delivery.
- Foster a proactive, solution-oriented IT culture that supports business agility and innovation.
Requirements
- 7+ years of progressive IT experience, including 3+ years in IT leadership or management roles.
- Proven experience managing business applications (Salesforce preferred), cloud platforms (AWS, Azure), and call center technology.
- Strong understanding of networking, cybersecurity, and data management best practices.
- Demonstrated success implementing system integrations and automation tools.
- Excellent communication skills—able to translate technical issues into clear business impact.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
IT managementsystem integrationsautomation toolsdata managementcybersecuritynetworkingcloud platformscase managementCRMbusiness applications
Soft skills
communicationleadershipcollaborationproblem-solvingsolution-orientedproactiveorganizationaluser experience designefficiency improvementbusiness agility