Project Manager

• Conduct Timeless implementation projects, serving as the primary customer contact.
• Develop and manage project plans, utilizing Smartsheet software and other internal tools and processes.
• Manage implementation issues, de-escalating the customers whenever possible to ensure an effective and efficient implementation and escalating concerns when required.
• Apply continuous risk management process to identify and assess risks.
• Collaborate with project teams to ensure the implementation is set​ ​up for success and project goals will be achieved.
• Understand contract deliverables and manages scope to ensure commitments are achieved within agreed on time and cost.
• Collaborate across all TMS teams which includes Support, Sales, Account Management, Product Development, etc.
• Structure and facilitate key project meetings.
• Communicate effectively with all levels of the organization, provide guidance and direction to all levels of the customer’s organization.
• Validate financial forecasts and provides on-going reconciliation of resources and other related project expenditures.

Project Manager I

Project Manager – Project Lead

Customer Relationship Management Project Administrator II

Project Manager

Customer Relationship Management Project Administrator II

Project Coordinator