Operations

• Responsible for supporting the operation, optimization and maintenance of mobile and fixed access networks and infrastructure.
• Must structure and support network operation and maintenance processes aligned with the company's strategic concepts, ensuring the reliability and quality of information, and improving availability indicators and network control.
• **Main activities**
• Provide N2 and N3 support for Mobile Network equipment (2G, 3G and 4G);
• Plan and control infrastructure maintenance for mobile and fixed networks;
• Assess the quality of maintenance evidence and record outstanding issues;
• Develop solutions aimed at process automation;
• Supervise and monitor internal processes and audits;
• Monitor the evolution of maintenance rollout in relation to scheduling and SLA closure;
• Analyze mobile network indicators;
• Support other team members with information that ensures the effectiveness of maintenance actions aligned with the company's strategy;
• Share knowledge through on-the-job training;
• Support management with data and analyses for decision-making and/or strategy development;
• Prepare documentation and/or technical specifications;
• Prioritize and direct the use of FAT A and FAT B preventive quotas.

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