Operations

• Responsible for monitoring events related to access and transport network maintenance at critical levels, working on-call.
• Monitor performance and progress of the contractual rollout;
• Manage offline maintenance and ensure closure of contractual SLAs, analyze allowance overages and define action plans;
• Assess the effectiveness of preventive maintenance in reducing faults;
• Evaluate and monitor all operational efficiency indicators related to allowance consumption and investments (Field, Special Projects);
• Support and guide regional teams in mapping strategic resilience action plans;
• Monitor monthly closure of preventive maintenance, allowances, penalties and credits applied;
• Present internal indicators and strategic actions to improve process performance;
• Direct action plans from areas (Field, L3, AI&T) toward new investments;
• Conduct meetings with suppliers to align deliveries and update records;
• Develop solutions aimed at process automation;
• Prioritize and direct the use of FAT A and B preventive maintenance allowances;
• Disseminate knowledge through on-the-job training.

Maintenance Operations Professional – Technician

Flight Operations Engineer

Apprentice – Sales Operations (DTC)

Senior Operations Analyst

Operations Manager III

Mid-level Operations Analyst – Position Exclusively for People with Disabilities