Business Analyst

• Gather, analyze, and document business requirements for Shopify-based eCommerce projects and related OMS integrations.
• Translate business needs into detailed functional specifications, user stories, acceptance criteria, and process flows.
• Work closely with stakeholders to design scalable solutions across Shopify, OMS tools (e.g., Pipe17, Cin7, or similar), and supporting middleware.
• Identify gaps, risks, and opportunities in current eCommerce workflows, recommending improvements where needed.
• Support solution design by analyzing Shopify features, product/catalog structures, checkout configurations, fulfillment workflows, and order routing rules.
• Participate in project planning, system integration efforts, QA, and user acceptance testing to ensure requirements are met.
• Act as a liaison between business teams, product owners, developers, and QA to ensure alignment throughout the project lifecycle.
• Stay up-to-date with Shopify ecosystem updates, OMS best practices, and emerging trends in eCommerce integrations.

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