Regional Retail Manager
Thuma
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California • 🇺🇸 United States
Visit company websiteSalary
💰 $140,000 - $170,000 per year
Job Level
SeniorLead
About the role
- Lead & Develop Store Teams: Manage and coach store managers to deliver exceptional guest experiences, strong sales performance, and operational excellence.
- Drive Sales Performance: Build and execute performance strategies that optimize conversion, average order value, and overall store revenue along with other key in-store performance KPIs.
- Operational Excellence: Partner closely with HQ teams (CX, Retail Ops, Merchandising, and Marketing) to ensure consistent execution of Thuma standards across all locations.
- Hands-On Leadership: Step in as acting store manager when needed to support transitions or provide on-the-ground leadership.
- Training & Development: Identify opportunities to elevate team capabilities through coaching, new store team training, performance reviews, and leadership development.
- Performance Reporting: Monitor and analyze store KPIs to identify trends, opportunities, and best practices; share actionable insights with leadership.
- Budget & P&L Management: Partner on budgeting, labor planning, and evaluation of topline and expense performance to ensure healthy, efficient, and scalable store operations.
- Experience Optimization: Regularly visit stores to assess visual standards, guest experience, team performance and engagement and consistency across locations—bringing back insights to evolve how we show up in retail.
- Cross-Functional Partnership: Collaborate with brand, marketing, and operations teams to execute programs that drive awareness and traffic.
Requirements
- 7+ years of experience in retail leadership, including both store management and multi-store or regional management roles.
- Proven track record of driving sales performance and developing high-performing teams.
- Strong operational acumen and ability to translate strategy into consistent, elevated execution.
- Comfortable working in fast-paced, growing environments; adaptable and resourceful.
- Deep understanding of premium or experiential retail environments.
- Naturally hands-on—comfortable spending meaningful time in stores and leading by example.
- Excellent communicator with strong analytical and people leadership skills.
Benefits
- Participation in employee stock option plan and our 401k program where we will match up to 6% of your contributions
- Comprehensive medical, dental + vision coverage options with generous employer contributions
- 12 weeks of paid parental leave and company sponsored membership at One Medical
- Apple Laptop, Airpod Pros, Magic Mouse, Magic Keyboard
- Run errands as needed, just get your stuff done
- We believe healthy, happy, relaxed people do better work
- Flexibility to work between your home and our office with everything you need to be successful in both
- We provide an employee discount of 40% off all Thuma products
- $100 per month cell phone stipend
- Up to $150 per month for your commute to our office
- A complimentary product credit when you start, worth up to $2,000
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales performanceoperational excellenceperformance strategiesbudget managementP&L managementKPI analysisteam trainingleadership developmentperformance reportingvisual standards assessment
Soft skills
coachinghands-on leadershipcommunicationanalytical skillsadaptabilityresourcefulnessteam performance managementguest experience focuscollaborationproblem-solving