Thorlabs

Quality Assurance Manager

Thorlabs

full-time

Posted on:

Location Type: Hybrid

Location: Ely • 🇬🇧 United Kingdom

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Job Level

Mid-LevelSenior

Tech Stack

ERP

About the role

  • Lead the Quality Assurance function by enabling systems and processes for high-quality outcomes.
  • Champion a culture of respect and empowerment to improve quality principles daily.
  • Drive continuous improvement and facilitate learning through audits and accreditations.
  • Manage and develop the QA team, ensuring workload balance and cross-training.
  • Identify knowledge gaps within QA and compliance processes for targeted development.
  • Set objectives aligned with business and global quality strategies.
  • Communicate quality performance to senior leadership during Management Review Meetings.
  • Ensure business processes meet compliance standards and maintain accreditations.

Requirements

  • Degree in Quality, Engineering, or related discipline.
  • Professional certifications (e.g., IRCA Auditor, Lean Six Sigma) preferred
  • Minimum 5 years in quality management or compliance leadership roles.
  • Proven track record in managing audits and maintaining accreditations.
  • Deep understanding of ISO standards and regulatory compliance.
  • Proficiency in data analysis and reporting tools (Power BI, SharePoint)
  • Familiarity with ERP systems, specifically D365
  • Strong leadership and team development skills
  • Excellent communication and stakeholder management skills
Benefits
  • Contributed Pension Scheme
  • Group Life Cover
  • Private Health Care
  • Group Income Protection & more.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
quality managementcompliance leadershipauditsaccreditationsdata analysisreporting toolsISO standardsregulatory complianceERP systemsLean Six Sigma
Soft skills
leadershipteam developmentcommunicationstakeholder managementcontinuous improvementempowermentrespectobjectives settingworkload balancecross-training
Certifications
IRCA AuditorLean Six Sigma