Math Learning Consultant
Think Academy
contract
Posted on:
Location Type: Remote
Location: Remote • 🇲🇾 Malaysia
Visit company websiteSalary
💰 MYR 3,500 per month
Job Level
JuniorMid-Level
About the role
- Effectively addressing client inquiries about course offerings, schedules, teaching methods, and registration processes.
- Follow up with potential clients who register or inquire through Think Academy’s official website, ensuring timely engagement and personalized communication.
- Conduct consultation calls, text messages or emails to understand students’ academic goals and recommend appropriate courses.
- Building strong relationships with parents by understanding their children’s academic needs and recommending suitable programs.
- Manage leads generated from digital channels (website, ads, social media) — track their progress in the CRM system and take ownership of the full conversion process from first contact to enrollment.
- Developing and execute plans to meet weekly/monthly enrollment targets and improve resource conversion rates.
- Collaborate with the marketing and academic teams to give feedback on lead quality, user needs, and messaging effectiveness.
- Analyze personal performance data weekly and proactively adjust communication tactics to achieve and exceed enrollment goals.
Requirements
- Bachelor's degree required; a degree in Teaching, Education, or Mathematics is preferred.
- Minimum 1-2 years of experience in education consulting, inside sales, or customer success.
- Fluent in both English and Chinese, with strong communication skills and the ability to effectively engage with parents and students.
- Enthusiastic about education and helping students succeed; empathetic towards parents' needs and concerns.
- Highly organized, detail-oriented, and responsive — able to handle multiple leads simultaneously with accuracy.
- Strong problem-solving and emotional intelligence when addressing parents’ needs.
- Able to work 40 hours per week, approximately 6–7 hours per day, 6 days a week, with working hours from 6:00 AM to 1:00 PM and one day off during the weekday.
Benefits
- Flexible Remote Work: Work from anywhere that suits you best!
- Paid Training: We invest in your success from day one.
- Commission-Structure: Base rate + bonus (according to conversion rate)+ attendance bonus
- Professional Growth: Opportunity to advance into senior consultant or team lead roles as you gain experience. Develop strong skills in client communication, data-driven conversion strategy, and educational consulting.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
education consultinginside salescustomer successlead managementenrollment strategiesperformance analysiscommunication tactics
Soft skills
strong communicationempathyorganizational skillsdetail-orientedproblem-solvingemotional intelligenceresponsiveness
Certifications
Bachelor's degreedegree in Teachingdegree in Educationdegree in Mathematics