Business Operations

• Lead the end-to-end management of complex projects, ensuring timely delivery, budget adherence, and alignment with client expectations and internal quality standards.
• Alongside the senior scientific lead, serve as the senior project reference point, upholding quality and consistency across the project portfolio and fostering a culture of operational excellence.
• Develop and adapt comprehensive project work plans & methodologies to accommodate evolving priorities and stakeholder needs.
• Generate thorough risk mitigation plans to preserve project integrity and client trust.
• Ensure all project documentation and risk registers are meticulously maintained in line with regulatory and organizational standards.
• Collaborate cross-functionally to identify resource requirements, coordinate assignments, and ensure capacity aligns with delivery timelines.
• Provide strategic oversight on financial performance across projects, maintaining control within agreed margins and maximizing commercial outcomes.
• Support the alignment of project contributors by clarifying project requirements, deliverables, and strategic context where appropriate.
• Champion the delivery of high-quality, client-ready outputs by instilling a culture of accountability, excellence, and continuous improvement.
• Maintain a billable target of 65%.
• Contribute to planning and execution of cross-functional strategic initiatives that align with long-term business objectives, contributing to growth and innovation.
• Contribute to development of new processes/tools and implementation/change management as required.
• Contribute to the development of compelling, solution-oriented client proposals and presentations in collaboration with commercial and technical teams, ensuring alignment with both strategic goals and client needs.
• Through relationship development with key account contacts, plays a key role in ensuring contracts are renewed, amended, and expand YOY; responsible for sales target.

Associate Director, Strategic Business Operations

BizOps Associate

Lead Director, Business Operations and Strategy

Senior Business Process Consultant

Business Process Management Developer

Business Operations