Virtual Legal Assistant
The Ward Law Group, PL
contract
Posted on:
Location Type: Remote
Location: Remote • 🇭🇳 Honduras
Visit company websiteSalary
💰 $1,000 per month
Job Level
Mid-LevelSenior
About the role
- Answer, screen, and forward incoming calls to the appropriate person
- Taking and delivering messages or transferring calls to voicemail when appropriate personnel are unavailable
- Log phone calls and documents into online document management system
- Assist office staff with clerical duties to include faxing, copying, and organizing/maintaining files
- Maintaining frequent communication with client and answering questions
- Obtaining insurance coverage information timely
- Following up with medical treatments and ensuring proper care
- Obtaining medical provider records and bills
- Communicating with insurance company on treatment status and updating adjuster information on the system, among others responsibilities
Requirements
- Must speak English and Spanish fluently
- Must have a Computer (Desktop or Laptop) Core I5 or above
- 12 GB of Ram, at least Windows 10 installed
- USB noise cancelling headsets
- Webcam for daily meetings and huddles
- Internet speed must be 35Mbps Download and 15Mbps Upload
- Commitment to work overtime on occasion.
- Have solid written and verbal communication skills.
- Ability to be resourceful and proactive when issues arise.
- Must be a self-starter and multi-tasker.
- Ability to work independently.
Benefits
- Voted best places to work for the past two years
- Collaborative team efforts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
document management systeminsurance coverage informationmedical provider recordsmedical billing
Soft skills
written communicationverbal communicationresourcefulnessproactivityself-startermulti-taskingindependence