Systems Engineer

• The Systems Analyst is responsible for analyzing, and supporting the management of TNC’s marketing systems, product and services
• Provide support in system administration to manage users, permissions, and configurations for specific product/systems
• Conducts analysis of business or technical user needs, documenting requirements and develop system specification
• Coordinates with system stakeholders to request and prioritize system enhancements, bugs and new features
• Perform initial analysis as required to resolve a particular need for product shortcoming
• Support testing and QA for product enhancements and bug resolution
• Coordinate the deployment and implementation of product enhancements and bug fixes
• Develops communications and presentations for internal digital staff on project and system updates
• Coordinates trainings provided internally for digital software platforms
• Keeps updated and proficient on technical changes within the system
• Participate in product management meetings and assist in the grooming and prioritizing product backlogs

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