NOC Engineer
The Leaflet
full-time
Posted on:
Location Type: Remote
Location: Remote • Florida • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
AnsibleAWSAzureCloudDockerGoogle Cloud PlatformGrafanaKubernetesLinuxPrometheusPythonUnix
About the role
- Monitor application health, network, infrastructure and related systems for performance, availability, and security anomalies
- Respond to alerts and incidents promptly, facilitating call bridges, diagnosing and resolving issues to minimize downtime
- Collaborate with SREs and DevOps to implement automation, tooling, and monitoring solutions
- Assist in capacity planning and optimization efforts
- Document operational procedures and contribute to knowledge sharing within the team
- Continuously improve incident response processes and contribute to post-incident reviews
Requirements
- 2-4 years of experience in a NOC or similar role
- Experience with incident response processes
- Jira (or related ticket-tracking system)
- Proficient in MS Office, modern communication tools for virtual teams (i.e. Slack, MS Team, Zoom)
- Familiarity with networking protocols and concepts
- Linux/Unix operating system
- Live site KPIs (MTTR, MTTD, Availability, Incident Severities)
- Strong problem-solving and troubleshooting skills
- Attention to detail, documentation
- Ability to multi-task
- Bonus if you have a Bachelor's degree in computer science, Information Technology, or a related field
- Understanding of DevOps and continuous integration/continuous deployment (CI/CD) principles
- Solid ability to analyze datasets, detect trends, and provide actionable insights
- Technical experience in/with observability tools (Prometheus, Grafana, Robust and related)
- Automation tooling and scripting (e.g., Python, Bash, Ansible)
- Containerization technologies (e.g., Docker, Kubernetes)
- Cloud computing platforms (e.g., AWS, Azure, GCP)
- GIT (version control and collaborative software development)
- Certification in relevant areas (e.g., CCNA, AWS Certified DevOps Engineer)
Benefits
- Competitive pay and benefits
- Flexible vacation allowance
- Flexible work from home or office hours
- Startup culture backed by a secure, global brand
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
LinuxUnixPythonBashAnsibleDockerKubernetesAWSAzureGCP
Soft skills
problem-solvingtroubleshootingattention to detaildocumentationmulti-tasking
Certifications
CCNAAWS Certified DevOps Engineer