Community Lead
The ImPact
full-time
Posted on:
Location Type: Remote
Location: Remote • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $100,000 - $120,000 per year
Job Level
Senior
About the role
- support the growth and engagement of our member community in the United States and Canada
- work with our members and other ImPact team members to inspire, support, and co-create action
- develop a vision and strategy for The ImPact’s community growth, support, and engagement with the surrounding impact ecosystem
- design and deliver individual support and collaborative experiences for the members in their region
- be responsible and accountable for the setting and accomplishment of membership growth and engagement targets
- develop a customized plan of membership for each individual member
Requirements
- at least five years of experience in a relationship management role within a member services organization, a family office, or a family foundation
- demonstrated experience in and passion for community building and relationship management
- knowledge of the impact investment, private investment, and philanthropy ecosystems
- social and emotional intelligence to effectively communicate and build authentic and lasting relationships across generations, cultures, national, and regional boundaries
- excellent project management and systems management skills (experience working with Salesforce and Asana a plus)
- experience producing small events and strong facilitation skills a plus
- ability to “connect the dots” between diverse themes and people
- a high level of discretion for both professional and personal affairs
- work independently and have the drive, patience, and resilience to get up a rapid learning curve and to build things from scratch
- a desire to solve the world’s biggest problems and a belief in the power of impact investing to help do so
- ability to work harmoniously with a diverse team and comfort working independently with a remote team members across different time zones and using technology platforms
- fluency in English with fluency in other languages a plus
- flexibility to travel 20% of the time
Benefits
- health and dental insurance
- 20-days paid time off
- 401(k) retirement plan with an employer contribution match
- annual professional development budget for learning and training
- organization culture that is caring, collaborative, consistent, and curious
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
relationship managementcommunity buildingproject managementsystems managementevent productionfacilitation
Soft skills
social intelligenceemotional intelligencecommunicationauthentic relationship buildingindependencedrivepatienceresilienceflexibility