The Helper Bees

Product Manager

The Helper Bees

full-time

Posted on:

Location Type: Remote

Location: Remote • Texas • 🇺🇸 United States

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Salary

💰 $110,000 - $125,000 per year

Job Level

Mid-LevelSenior

About the role

  • Create experiences that turn first-time users into lifelong advocates—across web, phone, mail, and in-person touchpoints.
  • Own and optimize the end-to-end D2C funnel, balancing digital engagement with offline channels like direct mail, outbound engagement campaigns, and provider interactions.
  • Partner cross-functionally with marketing and operations to develop high-performing outbound initiatives—from scripts and call cadences to personalized outreach content.
  • Define and execute a roadmap that fuses data, empathy, and storytelling to drive conversion and emotional connection.
  • Use experimentation and insight to continually refine what makes consumers not just act—but care.
  • Leverage AI tools to accelerate research, personalization, and campaign design while maintaining a human touch.
  • Be the voice of the consumer, constantly advocating for what makes the experience more intuitive, inspiring, and delightful.

Requirements

  • 4+ years leading product or growth initiatives in a consumer-facing or D2C environment.
  • A track record of designing experiences that drive measurable engagement and deep loyalty.
  • Experience shaping both digital and human touchpoints—from funnels and UX flows to scripts, outreach, and community engagement.
  • Strong cross-functional chops with engineering, design, marketing, and field teams.
  • Curiosity and excitement about using AI and behavioral data to personalize at scale.
  • A mix of analytical rigor and creative intuition—someone who can spot friction in a flow and emotion in a user quote.
  • A genuine obsession with understanding people and turning satisfied users into passionate advocates.
  • Bachelor's degree in a related field or equivalent experience
  • Experience in the healthcare industry is a plus!
Benefits
  • Flexible work arrangements
  • Professional development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
D2C marketinguser experience designcampaign designdata analysisconversion optimizationoutbound engagementpersonalizationfunnel optimizationUX flowsbehavioral data analysis
Soft skills
cross-functional collaborationcuriosityanalytical thinkingcreative intuitionempathyadvocacycommunicationproblem-solvinguser-centric mindsetstorytelling